If you are facing any issue related to your FESCO connection, you can write a complaint to you near the designated decision FESCO Helpline office. You can also call to helpline number or if you are familiar with internet browsing, you can submit applications online through its official website.
The FESCO helpline is designed to cater to customers’ needs and be able to deal with any problems that may arise. Various FESCO helplines are available all across the Faisalabad that deal with a wide range of concerns. Many customers who do not report an electricity problem do not know that they can call the FESCO helpline to report an issue. Customers should report any concerns they have with their electricity provider.
FESCO Helpline
Anybody can report problems with their home, or if they have an existing problem, the customer must do so within the specified period. If a customer has an electricity complaint, then the Helpline will provide them with advice and information about their complaints. FESCO works to ensure that its consumers are always satisfied with its service. The Helpline will give the customer contact details and continue to do so until all concerns have been dealt with.
The FESCO helpline is available seven days a week, and there are certain times during the day when it is most active. It is also staffed by professionals. These professionals know how to deal with customers sensitively and courteously. In addition to this, it is also equipped with over one hundred phone lines, which are operated twenty-four hours a day.
FESCO Helpline Telephone Directories:
The below list contains all the numbers and their designations. You can call your respective designation person for your complaints.
| Name of Persons | Designation | Office | Mobile Numbers |
| Murid Hussain | XEN (O) | 9210060 | 0345-1501028 |
| Syed Fazal Abbas | SDO | 9210052 | 0345-1501029 |
| Ali Sher Aman | SDO | 9210061 | 0345-1501030 |
| Ghulam Murtaza | SDO | 9210084 | 0345-1501031 |
| Muhammad Saleem | SDO | 6201019 | 0345-1501032 |
| Moazam Mansoor | SDO | 6322041 | 0344-5551214 |
| Muhammad Arshad | R.O | 9210057 | 0345-1501036 |
| Muhammad Athar | XEN (O) | 6611336 | 0345-1500920 |
| Zeeshan Haider | SDO | 6610511 | 0345-1501034 |
| Saddar Rasheed | SDO | 6611149 | 0345-1501035 |
| Imdad Ali | SDO | 6212373 | 0345-1501033 |
| Zulfiqar Ali Chaddar | R.O | 6611329, 6620710 | 0345-1501036 |
| Muhammad Mubashar | SE (O) | 9200641 | 0345-1502001 |
| Jalal Ud Din | T O | 9200595 | 0345-1500455 |
| Abdul Hafeez Nadeem | DCM | 9200483 | 0345-1501524 |
| Muhammad Khalid | APS | 9200641 | 0345-1500317 |
| Muhammad Arshad | Supdt | 9200767 | 0301-7081161 |
| Pervaiz Aslam Bajwa | HDM | 9200767 | 0345-1500776 |
| Tanzil ur Rehman | TA | 9200767 | 0345-7713411 |
| Ammar Imtiaz | XEN | 9200307 | 0345-1500480 |
| Muhammad Qasim | Steno | 9200307 | 0305-7322526 |
| Mubashar Ameer Lara | SDO | 9330010 | 0345-1501005 |
| Shahzaib Ali Liaqat | SDO | 9201194 | 0345-1501006 |
| Muhammad Talha | SDO | 9330852 | 0345-1501007 |
| Ammar Afzal | SDO | 9330847 | 0345-1501008 |
| Tahir Maqsood | SDO | 8586191 | 0345-1501009 |
| Madan Lal | SDO | 8767232 | 0345-1501012 |
| Rashid Mehmood | SDO | 9330889 | 0345-1500473 |
| Sajid | RO | 9201180 | 0345-1501013 |
| Muhammad Amjad | XEN | 9220197 | 0345-1500261 |
| M. Rafiq Sabir | Steno | 9220197 | 0332-6607247 |
| Ajay Kumar | SDO | 9220239 | 0345-1501038 |
| Sarmad Hussain | SDO | 8554054 | 0345-1501039 |
| Faran Anwer | SDO | 8504700 | 0345-1501040 |
| Muhammad Altaf Kashif | SDO | 9230049 | 0345-1501041 |
| Mudassar Habib | SDO | 2423425 | 0345-1501042 |
| Ahmar Ayub | RO | 9220190 | 0345-1501538 |
| Sajjad Haider Awan | XEN (O) | 8527555 | 0345-1500756 |
| Waqar Khan | SDO | 8761291 | 0345-1501015 |
| Imran Shahzad | SDO | 8761249 | 0345-1501016 |
| Waqas Aslam | SDO | 4712565 | 0345-1501017 |
| Zabee Ullah | SDO | 4589036 | 0345-1501018 |
| Rana Naveed | RO | 8527550 | 0345-1500908 |
| Sajid Nadeem | XEN | 4312947 | 0345-1500194 |
| Shafqatullah | SDO | 4312218 | 0345-1501021 |
| Muhammad Hussain | SDO | 4312219 | 0345-1501022 |
| Muzaffar | LS/SDO | 4312901 | 0345-1501023 |
| Muhammad Naeem | SDO | 4600617 | 0345-1501024 |
| Muhammad Tahir | SDO | 4716545 | 0345-1501025 |
| Farakh Pervaiz | LS/SDO | 4312950 | 0345-1501026 |
| Waleed Iqbal | RO | 4312263, 4318863 | 0345-1501027 |
| Sarfraz Ahmad | Supdt | 9200767 | 0332-6679234 |
| Mian Naveed Sharif | Supdt | 0333-9944720 | |
| Muhammad Asif | TA | 0300-6217112 | |
| M. Asif Nagra | HDM | 0300-7681570 | |
| Shakil Ahmad | Acctt. | 0321-6626632 | |
| Muhammad Rizwan | TA | 0345-1500137 | |
| Mian Iftikhar | HC | 0322-6281833 | |
| Muhammad Wajid | HDM | 0323-9663262 | |
| Anwar-Ul-Haq | Acctt. | 0305-7162450 | |
| Waseem Bari | TA | 0300-6641403 | |
| Masood Nasir | HC | 0300-7977380 | |
| Iftikhar | Acctt. | 0302-7029495 | |
| Adeel Yasin | HDM | 0304-9240685 | |
| Muhammad Naeem | Supdt | 0300-7843471 | |
| Sher Ali Niazi | TA | 0345-1501022 | |
| Muhammad Naeem | HC | 0300-7843473 | |
| Muhammad Shafiq | HDM | 0300-7841761 | |
| Ehsan LDC | Steno | 0321-5736340 | |
| Nawazish Ali | TA | 0345-7966026 | |
| Abdul Latif | Asstt | 0331-7798156 | |
| Shafaqat Ali | HDM | 0342-7953450 | |
| Muhammad Imran | T/Attn | 0322-7819914 | |
| Ali Raza | Steno | 0300-6038738 | |
| Pervaiz Ahmed | TA | 0345-1500960 | |
| Muhammad Touseef | HC | 0345-1500296 | |
| Kashif Manzoor | HDM | 0300-5691937 | |
| Nasir Shafiq | Acctt. | 0321-8219878 |
Conclusion
Customers can use the FESCO helpline to report any concerns about their electricity\ supply and to ask questions regarding service. The helpline is also available to cater to emergencies where electricity out of service. The FESCO helpline is also available to deal with emergencies such as fire emergencies. In addition to these functions, the FESCO helpline offers a telephone guide to help customers locate service centers and alternative accommodation.